Admission and Discharge

Admission

You are advised to bring the following during admission:

* Your NRIC or Passport (if you are a foreigner)

* Doctor’s referral letter, if any

For your convenience, you may wish to bring along your own toiletries.

Deposit

You will need to make a deposit on admission. The deposit varies with your room type and treatment. A deposit which may be paid by cash or credit card. Alternatively a written guarantee letter (GL) from your employer or insurer may be accepted.

Choice of Rooms

All rooms are air-conditioned with attached bathrooms. Personal telephone and television sets are available in our single and double-bedded rooms.

Food

Food is complimentary. Please refrain yourself from taking outside food. ‘Non-halal’ food is strictly prohibited in the hospital.

Valuables

Please do not leave your cash or other valuable items unattended during your stay in the hospital. The hospital will not be liable for any loss or damage to your property, money or valuables while on our premises.

Visiting Hours

For your well-being and that of other patients, we would appreciate the cooperation of your family and relatives by adhering to the visiting hours. If you do not wish to have visitors, please let your nurse know. The visiting hours are:

General Ward

10.00 am – 2.00 pm

5.00 pm – 9.00 pm

Intensive Care Unit

7.00 am – 8.00 am

12.00 pm – 1.00 pm (Limited to 2 visitor at a time)

5.00 pm – 7.00 pm

Discharge/Check Out

When the doctor decides that you may go home, please wait in your room as our business office finalises your bill. This may take a while as information concerning your treatment, procedures and items used are being updated. The ward staff will inform you when the bill is ready.

Payment

Payment of bills is to be made only at the Front Office/Cashiers Counter. Payment can be made either by cash or credit cards