Facilities

July 21, 2011

Room Types

Deluxe Room RM368.00

Fully air-conditioned room with attached lounge area and bathroom. Bed is adjustable and electronically controlled. Other facilities within easy reach are refrigerator, television, telephone and nurse call system.

Single Room RM334.00

Fully air-conditioned room with attached bathroom. Comes with an electronically controlled adjustable bed and controls for nurse call system, television as well as a refrigerator and telephone.

2 Bedded Room RM189.00

Fully air-conditioned room with attached bathroom. Each bed has a nurse call system which is within easy reach, and individual television sets with personal headphones.

4 Bedded Room RM129.00

Fully air-conditioned room with attached bathroom. Each bed has a nurse call system which is within easy reach, and individual television sets with personal headphones.

Intensive Care Unit (ICU)

RM275.00

High Dependency Unit (HDU)

RM160.00

* Room rates are inclusive of 5 meals a day.

Open Ward

Bed – RM20

Meals – RM20

Nursing Care – RM15

Air-conditioned with ceiling fans and two (2) attached bathrooms.

Each bed has a nurse call system which is within easy reach.

Separate sections for men and women.

Admission and Discharge

 Admission Procedure

Patients are usually admitted through the specialists they have seen or through the Hospital’s Outpatient and Emergency Department. Patients will be assisted by Customer Service Assistants at the Front Desk, with the filling of the necessary forms and other queries.

During Admission

Please familiarise yourself with the following :

* Hospitalisation Charges

* Information to Patients

* Patients’ Rights and Responsibilities

* Rights of the Hospital

The Management strongly advises you to ask your doctor for his or her professional charges and approximate total hospitalisation cost. We will be pleased to furnish, on request, the Hospital’s recommended professional fees. This is to avoid unpleasant consequences after the event.

Deposits

The person responsible for payment of hospital bills must pay deposit by cash or credit/charge card accepted by the Hospital Management.

For corporate clients, a guarantee letter that is acceptable by the Hospital Management may be given in place of a deposit. The person responsible for payment must ensure that the required deposit or guarantee letter is given to us within 24 hours after admission. The Hospital Management reserves the right to refuse admission if the foregoing procedures are not fulfilled.

During your stay in the Hospital, you will receive regular statements of accounts and if it is deemed necessary, further deposits may be called for.

For surgical cases, deposit required may differ from the regular deposit amount of the Hospital. The surgeons will inform the patient regarding the deposit required.

Hospitalisation Charges

The hospital will charge patients for the bed, facilities provided, services rendered, medicine taken, examinations done, materials used and other miscellaneous items.

The doctors will charge separately for consultation, operation, anaesthesia, medical treatment, periodical visits and other aspects of professional management and care. Patients will be charged accordingly based on the full room rates, irrespective of the time of admission of length of stay for the first day.

Patients are expected to vacate their rooms by 11.00 am on the day of discharge; or an extra half-day’s rate may be charged. After 6.00 pm, a full day’s rate will be apply.

Discharge

You are required to settle your bill or to produce an acceptable company Guarantee Letter.

You will be requested to pay your bills at the Cashier’s Counter when the bills are ready. Please ensure that you have obtained a discharge slip from the Ward Sister/Ward Receptionist for presentation to the cashier when paying your bills.

Kindly be informed that our discharge time is 11.30am and it will take approximately an hour to process the bill. The process of finalizing the bill for patient discharge under health cards will take approximately 1 to 2 hours.

Valuables

Patients are advised not to leave money, jewellery, handphones or other valuable items unattended during their stay in the hospital. The hospital will not be liable for any loss or damages of such items.

Visiting Hours

General visiting hours:

* 12.00 noon – 2.00p.m.

* 4.30 p.m. – 8.00p.m.

ICU – as condition permits, no visitors except close relatives are allowed