Accident & Emergency Services

Specialist On Call

24-HoursAmbulance Services

Advanced CT Scan & Operation Theatre

Accident & Emergency in Pantai Hospital Klang

Pantai Hospital Klang ’s Emergency Department is open 24 hours a day and well-equipped to handle any injury or medical emergency, round-the-clock every day. At the Accident & Emergency, the dedicated team of doctors and nurses are specially trained for emergency situations. They will evaluate the situation immediately using the triage method. The most severe cases with life-threatening conditions will be our topmost priority, while the rest may need a 30-minute wait, depending on the number of patients at the Accident & Emergency.

In addition to having a team of emergency specialists assessing and managing your case, a multidisciplinary team of specialists and surgeons are also on call to attend to complex medical conditions.

At Pantai Klang , we pride ourselves in the emergency care, treatment and management of these conditions:

Various kind of trauma including motor vehicle accident, industrial accident , domestic accidents and others
Cardiac emergencies such as myocardial infarct, arrhythmias and others
Neurological diseases such as CVA and intracranial bleeds
Obstetrician and gynae emergencies
Medical emergencies such as dengue fever
Paediatric emergencies
Respiratory emergencies
ENT emergencies
Ophthalmology emergencies
Urology emergency
Diabetic ketoacidosis (or DKA, a life-threatening problem that affects people with diabetes)
Hypertensive emergency (severe increase in blood pressure)
Thyrotoxicosis (excessive release of thyroid hormones, causing adrenergic hyperactivity)
Any other emergencies

The diagnostic process at the Emergency may involve various departments (modalities) such as the clinical laboratory services and imaging services. Once the patient has received the urgent medical intervention, he or she is transferred to a ward for further observation and treatment.

Ambulance service, diagnostic imaging (CT scan, X-ray), blood test, cath lab, stroke centre, operaion theater etc.

Our Accident & Emergency Department provides 24-hour private ambulance services and medical transportation which covers various places.

We respond to medical emergencies by carry equipment for administering emergency care and transport patients to hospital.

Triage & Waiting Time

The triage system is used to sort patients into categories so those with urgent medical needs get help first. The assessment is based on how sick a patient is upon arrival at the emergency.

An overview of three category triage acuity systems;

Red Zone: Emergency

Acuity

Immediately life or limb threatening

Recommended reassesment

Continuous

Example

Cardiopulmonary arrest,serve respiratory distress,major trauma, massive uncontrolled bledding Coma, status epil...

Yellow Zone: Urgent

Acuity

Requires prompt care, but will not cause loss of life or limb if left untreated for several hours.

Recommended reassesment

Every 30 minutes

Example

Abominal pain, non cardiac cp, multiple fractures, lacerations, renal calculi

Green Zone: Non Urgent

Acuity

And treatment but time is not a critical factor

Recommended reassesment

Every 1-2 hr

Example

Rash, chronic headche, sprains, cold sysmptoms

Dedicated Team At The Accident & Emergency

Dr Siow Cheuk Wei

SPECIALTIES

Medical Officer

SPOKEN LANGUAGE

English, Malay

Dr Mhd Kamil bin Syamsulrizal

SPECIALTIES

Medical Officer

SPOKEN LANGUAGE

English, Malay

Dr Siti Nadiah' Atiqah Bt Othman

SPECIALTIES

Medical Officer

SPOKEN LANGUAGE

English, Malay

Dr Pravin Adrian Ravichandiran

SPECIALTIES

Medical Officer

SPOKEN LANGUAGE

English, Malay

Dr Santhia A/P Sundar

SPECIALTIES

Medical Officer

SPOKEN LANGUAGE

English, Malay

Dr Tan Chai Peek

SPECIALTIES

Medical Officer

SPOKEN LANGUAGE

English, Malay

The medical specialists are on call for 24 hours.

If you have a preferred specialist at our hospital, you can inform the admissions counter that you wish to follow up with him or her.

	Respond to emergencies
	Stabilise critically injured patients
	Quick assessments for differential diagnosis
	Minimise complications
	Maximise quality of life through quick, early actions

We accept various modes of payment including cash and major credit cards at our hospitals.

If you’re paying via insurance, whether it’s a personal accident plan, comprehensive hospitalisation plan or travel insurance that covers your expenses at the Accident & Emergency, here are the documents needed:

	A photocopy of your NRIC/passport
	Original hospital receipts and invoices
	Itemised hospital bills/detailed bills
	Any diagnostic reports (blood test, coronary angiogram, X-ray, etc.)
	For overseas treatment: passport copies, boarding pass, flight ticket details, original itemised bill (and English translation, if necessary)

If you are admitted at our hospital after a visit to the Accident & Emergency, please check at the admissions counter if your insurance coverage is eligible for direct billing or the cashless service.

Frequently Asked Questions (FAQs)

1 When should I go to the Accident & Emergency department?
2 What types of emergencies are handled by the Accident & Emergency department?

1 When is the best time to visit the Accident & Emergency department?
2 What can I expect when arriving at the Accident & Emergency department?
3 Who will I see in the Accident & Emergency department?
4 How long do I need to wait to see a doctor?

5	Can I bring my child to be treated at the Accident & Emergency department?

yes. Our resident medical officer is well trained in managing pediatrics patients.

6 When does doctor decide to admit a patient?
7 What are the admission process?

8	Why do you keep a patient under observation instead of admitting them?

When the general condition of the patient does not require admission if initial treatment worked.

1	Will I be able to receive medical treatment if my insurance provider does not cover me?

Yes. You will still be treated by the hospital under self-pay.

2 What are the payment procedure at the Accident & Emergency department?

About Accident & Emergency Conditions
Process & Procedures
Billing & Payment