Accident & Emergency in Pantai Hospital Sungai Petani

Anytime as it opens 24 hours.

Triaging at the triaging counter followed by attendance by staffs and/or doctors according to triage group and patient's load.

Doctors, nurses, nurse assistants, attendants.

It depends on the triage category and patient's load

Yes

After thorough history taking, physical examination and/or investigations (laboratory/imaging) and discussion with patient or caretaker/s.

Once the doctor confirm that you need to be admitted, the staff will assist you for admission.

All admissions require a deposit and/or letter of guarantee.

Payment can be made by cash or any major credit card.

Please do not keep large sums of money, jewellery and other valuables during your stay in the hospital.

The hospital will not be responsible for the loss of any items.

This to facilitate decision making by doctors and caretaker/s with regards to further care of patient.

Yes, we will give necessary treatment accordingly and you have to settle payment ownselves

We accept various modes of payment including cash and major credit cards. For the convenience of international patients, we also accept major foreign currencies.

If your bill is to be settled by your employer or insurance company through direct billing arrangements, you must produce a Letter of Guarantee and hospitalisation identity card from your employer or insurance company that clearly states your room type and your identity or passport number. We are unable to accept a Letter of Guarantee from any company or insurance company that does not have prior credit arrangements with the hospital.

If your insurance company, benefits administrator or employer is assisting to settle your bill, you must produce a valid and complete Letter of Guarantee. Our hospital will only accept letters of Guarantee that have prior credit arrangements with our hospital.

For more information please call our Patient Services Department at +603-2296 0829/30