Find information on admission, discharge, what to bring for admission registration, visiting hours and follow-up advice.


  •  The admission counter is located at the hospital lobby, ground floor
  • Unless instructed otherwise by your doctor, you should arrive at the hospital for registration before 8.30am
  • If your doctor has informed that you will need blood on standby for surgery, you must check into the hospital one day before surgery and before 1pm
  • If you are undergoing major surgery on a Monday, you should come to the hospital on Saturday before 11am for blood grouping and cross-matching
  • For day surgery, please arrive at least 2 hours before the scheduled procedure time
  • The day surgery centre is located at level 1, operating hours are:
    • Sunday to Thursday: 8.30am – 5pm
    • Friday: 8.30am – 1.30pm
    • Saturday and public holidays: Closed


  • Identity card/ passport/ birth certificate/ FIN card
  • Please note that spouse/ parent/ next-of-kin identity card may be required
  • Admission assessment form
  • Consent form (for operation or procedure)
  • Financial counselling form on charges by docto
  • Doctor’s referral letter
    • Medical benefits card or letter of guarantee from your insurance provider/ employer (only applicable for companies with credit arrangements with the hospital)
  • List of all medications the patient is presently taking and the dosage (for day surgery cases)
  • Pajamas or dressing gown
  • Non-slip slippers
  • Personal toiletries

Birth Registration

  • All births have to be registered at the National Registration Department of Malaysia (Jabatan Pendaftaran Negara)
  • Upon registration, a birth certificate will be issued for the newborn child. Normal registration of birth refers to registration made within 14 days of the birth of a child in Malaysia
  • Bring:
    • Notification of live birth
    • Identity cards of parents
    • Marriage certificate of parents
    • Duly completed JPN.LM01 form
  • Additional documents required for foreigners:
    • Passports of parents
    • Malaysian identity card of parents (if applicable)
  • Additional documents required for registration by proxy:
    • A letter of authorisation from the parents of the newborn, signed by both parents
    • Identity card/ passport of proxy
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