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Accident and Emergency Services NEW 24/7 Accident & Emergency Services
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Intensivist for Critical Care
Emergency Physician

Accident & Emergency Hospital Services

Accident & Emergency Services at Pantai Hospital Kuala Lumpur (PHKL) is available 24/7, all day, every day including public holidays to ensure that all your medical emergency needs are well taken care of.

As part of Pantai Hospital Kuala Lumpur, one of the leading private healthcare providers in Malaysia, our A&E Services @ PHKL is equipped with extensive medical advancement and excellent facilities to handle any injuries or medical emergencies.

As one of the specialised departments, the Accident & Emergency Services @ PHKL boasts a dedicated team of doctors and nurses who are highly skilled and experienced in handling any type of emergency cases. From critical, life-threatening cases to common emergency conditions, the A&E Services @ PHKL puts their patients first and works as a team to ensure your health and safety.


Triage & Waiting Time

The triage system is used to sort patients into categories so those with urgent medical needs get help first. The assessment is based on how sick a patient is upon arrival at the emergency.

An overview of three category triage acuity systems.

Red Zone: Emergency


    Within 5 minutes

  • Cardiopulmonary arrest, severe respiratory distress, major burns, tier 1 trauma, massive uncontrolled bleeding, coma, etc.

    Yellow Zone: Urgent


      Under 30 minutes

    • For example, open fractures, diarrhoea, vomiting with dehydration, active chest pains, acute major bleeding, acute abdominal pains, etc.

    Green Zone: Non Urgent

      Class 3 (1) Non-critical but needing multiple resources

      Under 60 minutes

    • For example, any emergency in need of multiple facilities such as blood tests and imaging at the same time.

    • Class 3 (2) Non-critical but needing one resource

      Under 90 minutes

    • For example, in need for blood test only or imaging only

      Class 3 (3) Non-critical without needing any resource

      Under 90 minutes

    • Requires consultation only.

    Frequently Asked Questions (FAQs) on Accident & Emergency Hospital Services

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